Vendors

Your contract is with WCIFAH.

WCIFAH works in partnership with associates. Associates refer clients to us. WCIFAH then provide the estate agency service to the vendor. The associate has no responsibility to the vendor nor contractual relationship regarding the sale of the vendor’s property but an associate commits to using their best efforts to follow up interest shown by prospective buyers and communicating with the vendor as to the outcome of that follow up. Associates are not agents of WCIFAH and cannot commit WCIFAH to any agreement. WCIFAH do not take any responsibility for any services associates may provide.

What you receive in your package.

The details of the services you receive are outlined here (link to pricing)

YOU WILL NOT BE CHARGED A COMMISSION WHEN YOUR PROPERTY SELLS.

If you do not require all the services within a package, you won’t be entitled to a refund. Anything you request that is not included in the package, such as a Home Report or EPC will be charged for. We will provide you with a quote before you commit to any additional service.

Honesty and transparency

We will be honest and transparent in our dealings with you. We are looking to have a property portal that can be trusted so you should be honest and transparent when providing details of your property. For instance, we may receive introducers’ fees for introducing you to a third party service. These fees will be restricted to a maximum of £100 to ensure the charges for these third party services remain competitive

What to be aware of as a Buyer

Whilst we try to verify information provided on the site, you should not take any action based on the information provided. WCIFAH cannot provide warranties or guarantees whether express or implied, written or verbal regarding the information provided. You should seek professional advice before taking any action in respect of a property.

We expect you to be courteous and polite in your dealings with WCIFAH vendors. We reserve the right to bar you from the site if we find that this is not the case. Be nice.

General

You must be over 18 to use the WCIFAH site

Copyright

WCIFAH owns the copy right for all content on the site. You should not in any respect use materials we have provided within our package without our permission.

Links to other Web Sites

We don’t have any control over web sites to which we might have links. So we can’t take responsibility for the content on a web site to which we have a link.

This is a very short summary. You can read the full terms and conditions here.

Terms of Use

Welcome to Where Can I Find A Home Ltd!

By using our website, you agree to follow these terms and conditions ("Terms of Use"), along with our privacy policy and any other related documents. If you don't agree to these terms, please don't use our site.

We may update these Terms of Use occasionally, and any changes will be posted here. Continuing to use our website after changes are posted means you accept the new terms.

Some of our specific services might have their own additional terms and conditions, either with us or with third parties.

Registering on our Websites

You must be

• 18 years old or over to create an account
• You warrant that the details you provide on registration are true, accurate, complete and current.
• You will be required to create a password you are responsible for maintaining the confidentiality of that password. You agree that any person to whom your username or password is disclosed is authorised to act as your agent for the purpose of transacting for any services via this Website, and you will be responsible for any and all activity conducted using your password. You shall take reasonable steps to prevent unauthorised access to your account via any computer or other device that you use to access your account. If you believe someone has, without authorisation, accessed an account that you created on this Website, please contact us immediately.

Creating an Account

• When you create an account with us, you authorize Where Can I Find A Home Ltd (WCIFAH) to share your details with third-party providers relevant to buying and selling houses. This includes, but isn’t limited to, conveyancers, solicitors, financial advisers, and mortgage advisers.
• We will only share your details if you give us permission, which can be given verbally.
• Occasionally, we may need to send you service-related emails about your account, and we reserve the right to do so.

What you agree to as a Buyer

Important Information

The content on our site is for general information only and isn’t meant to be relied upon as advice. You should get professional or specialist advice before taking any action based on the content on our site.

Please note that we are not an estate agency. We provide property details in good faith, but we haven't verified them and don't make any guarantees about their accuracy.

We're also not offering any advice (investment, financial, or otherwise) and we don’t endorse any properties, products, or content on our site.

Our Agreement with You as a Vendor

By using our services, you confirm that:

• a. Good Faith: You're entering this agreement honestly and genuinely want us to help sell your property.
• b. Ownership: You're the sole or joint owner of the property, or you have the legal right to sell it.
• c. Authority: You have the necessary permission from all owners to list the property with us, and can provide proof if needed.
• d. Content Rights: You own or have the right to use any content you upload to our site, and it doesn’t infringe on anyone else’s rights.
• e. Cooperation: You’ll cooperate with any reasonable security checks or information requests from us or your Local WCIFAH Associate.
• f. Legal Status: You’ll inform us if you’re not the legal owner or if you're acting on behalf of a company or trust.
• g. Multiple Listings: You can list your property with other agencies at the same time. If this breaches another agent’s contract, you can stop our listing with 48 hours’ written notice, but you’ll cover any costs we’ve incurred.
• h. Information: You’ll provide us and your Local WCIFAH Associate with necessary information and materials, including a Home Buyers Report if in Scotland, to help us sell your property.
• i. EPC: You’ll arrange an Energy Performance Certificate (EPC) before marketing if one doesn’t already exist. If it does, you’ll provide a copy within ten business days of agreeing to these terms.
• j. Compliance: You authorize us to market the property for all co-owners and agree to provide necessary documents for Money Laundering Regulations 2017 compliance. If we can’t verify your identity, we can terminate the agreement without liability. We may use a third-party for these checks, which will incur a non-refundable fee. For more on how we handle personal data, see our Privacy Policy.
• k. Connected Parties: We’ll let you know if anyone connected to WCIFAH makes an offer on your property. You must inform us if you are connected to WCIFAH, and we’ll note this on your property advert.

Content and Copyright

All material you post on our website remains the property of Where Can I Find A Home Ltd (WCIFAH). By submitting content to our website ("Content"), you give us a worldwide, royalty-free, permanent, and transferable license to use, reproduce, display, sell, modify, and edit your Content. You also waive any moral rights you might have in the Content.

We won’t pay you for your Content and reserve the right to remove or edit it at any time. You confirm that you have the necessary rights to grant us these permissions.

You can post Content on our website as long as it follows our procedures and isn’t illegal, obscene, abusive, threatening, defamatory, or otherwise objectionable.

Any personal data you provide will be managed according to our privacy policy.

Disclaimer and Liability

Our website and its content are provided "as is" and "as available." We make no guarantees or warranties about the quality, suitability, reliability, accuracy, or completeness of the website and its content. It's up to you to evaluate this information.

We don’t guarantee that the website will always work without interruptions or faults. Sometimes, we may need to make the website unavailable for maintenance or upgrades, with or without notice. We aren't liable for any interruptions or loss of service.

Any value estimates on our website are for general information only and shouldn't be relied on for transactions. These estimates are based on public information, which might be incomplete or inaccurate. For accurate advice, seek professional help from qualified professionals like surveyors and solicitors. We aren’t liable for any losses from relying on these estimates.

Property descriptions and other information on our website are for marketing purposes only. We don’t accept responsibility for their accuracy. It’s the buyer's responsibility to verify property details.

Nothing in these terms limits our liability for death or personal injury from our negligence, fraud, or any other liability that can't be excluded by Scottish law.

We exclude all conditions, warranties, and representations that may apply to our site or content, whether express or implied, as far as the law allows.

We aren't liable for any loss or damage arising from using or being unable to use our site, or relying on its content. This includes:

• Loss of profits, sales, business, or revenue
• Business interruptions
• Loss of anticipated savings
• Loss of business opportunities, goodwill, or reputation
• Any indirect or consequential loss or damage

For business users, we especially aren’t liable for:

• Loss of profits, sales, business, or revenue
• Business interruptions
• Loss of anticipated savings
• Loss of business opportunities, goodwill, or reputation
• Any indirect or consequential loss or damage

For consumer users, our site is for domestic and private use only. Don’t use it for commercial purposes; we aren’t liable for any business-related losses.

We aren't responsible for the content of linked websites. These links aren’t endorsements, and we aren't liable for any loss or damage from using them.

Indemnification

You agree to protect and hold us, our affiliated companies, shareholders, officers, directors, employees, agents, and suppliers harmless from any claims or demands made by third parties due to or arising out of:

• Your use of our website
• Anything done through your account or password
• Your violation of these Terms of Use
• Your infringement of any intellectual property or other rights of another person or entity

Viruses

We don't guarantee that our website will be secure or free from bugs or viruses. It's your responsibility to use your own virus protection software and ensure your computer is configured properly to access our site.

Please don't misuse our website by introducing harmful materials like viruses, trojans, or worms, or trying to gain unauthorized access to our website or related systems.

We aren't liable for any loss or damage caused by viruses or other harmful materials from using our site or downloading content.

Intellectual Property

We own or license the intellectual property rights on our website and its content. This includes software and source code. These are protected by various intellectual property laws.

You can use our website for personal, non-commercial purposes. You can't reproduce, republish, transmit, or distribute our content without our permission. We may terminate your access if you misuse our content.

Don't use automated programs to access our website for collecting data. This is prohibited and violates these terms.

Third Parties

Our website may have links to third-party products, services, or websites. We don't control or endorse these third parties and aren't responsible for their content or advertisements.

Any data provided by third parties on our website is their responsibility, and we accept no liability for inaccuracies. You agree to release us from any disputes arising from these third parties.

Restrictions on Use

You agree not to:

• Transmit harmful material that can damage our website
• Use automated software to access our site without permission
• Use our website for anything other than personal use
• Copy our data or reverse engineer our processes
• Use our website illegally or immorally
• Breach any policies on our site
• Remove copyright notices
• Publish material that encourages law breaches
• Interfere with other users' enjoyment of our site
• Transmit copyrighted material without permission
• Behave offensively or abusively

We may suspend services and terminate these terms immediately if you breach these restrictions.

Governing Law

These terms are governed by Scottish law, and our contract is made in Scotland. Disputes will be settled in Scottish courts, but we may enforce our intellectual property rights anywhere.

If any part of these terms is unenforceable, it will be replaced with a provision that reflects the original intent.

General

• Headings are for convenience only
• You can't transfer your rights or obligations under these terms, but we can assign this agreement anytime without notice
• Our failure to enforce any right doesn't waive our ability to do so later
• We aren't responsible for breaches caused by events beyond our control
• These terms don't create a partnership or agency relationship between us
• For any questions or comments about these terms, please contact us.

Where Can I Find A Home Ltd, Springfield House, Laurelhill Business Park, Stirling, FK7 9JQ

Registered in Scotland with Company No. SC710606

Data Protection number: ZB290129